FAQ

FAQ

Guided Day tours

Cancellation until the day before the tour: 95% refund.

You are always welcome to show up!

If for some reasons the group tour does not take place, we’ll propose you to join the ride some other day, or give you good suggestions to go on your own.

Short day tours are a good way to boost your performance, and to get ready for longer Holidays by bike.

Our group tours are normally easy or quite easy, we find a pace that works good for everybody and we make a lot of breaks.

We suggest sneakers and sport cloths.

We go rain or shine!

If it rains, better a raincoat than an umbrella. 😉

Minors can participate in the tours only if accompanied by an adult.

Bike rental and Self-guided Holidays

Yes, if you depart with full panniers, leave your suitcases in the shop. No extra charge!

Cancellation until 7 days from the rental: 90% refund.

Later than that: no refund. 

Cancellation until the day before the rental: 95% refund.

Spring in Northern Italy starts timidly in April. July and August are normally hot and a bit expensive, but dry. In the middle of Summer we suggest to start cycling early in the morning. May, June, September and October are the best Months for biking!

Easy tours are about 50-60 km per day, which means about 5 hours on the saddle. You don’t need to be well trained, but make sure to be used and to enjoy the position on the bike! We suggest sneakers, sport cloths and bib shorts.

Minors can rent a bike only if accompanied by an adult.

Guided Weekends by bike

Details about the Hotels are written on the program; due to reason of force majeure, Hotels may be substitute with others of the same (or higher) category.

Minimum 2 – maximum 14 participants.

Customer renouncing may be substitute by another person if the organizer receives written notice. The substitute must satisfy all the conditions necessary to the service fruition. The substitute must reimburse the organizer for all the secretarial allowances, 20 € are to be deposited, plus all extra costs related with the substitution.

If the customer withdraws from the contract, penalties are applied. Penalties may be refunded by the Cancellation insurance, if activated by the Customer.

The Traveller may, at any time, withdraw from the Contract. In this case the following penalties shall apply:
• withdrawal from the reservation up to 30 days before departure: penalty equal to the deposit paid;
• withdrawal from 29 to 15 days before departure: penalty of 50% of the Price;
• withdrawal from 14 to 0 days before departure: penalty of 100% of the Price.
The Traveller who is insured against the risk of cancellation of the trip may be reimbursed by the insurance company in accordance with the insurance contract.

Full information will send via email before the departure, with tour leaders’ name and contacts. Due to logistic or weather problems, there might be some program changes.

Minors can participate in the tours only if accompanied by an adult.

Group Holidays 2020

If you want to rent the bike with us, discover our bikes here.

In the rental, padlock and one waterproof side bike pannier  are included. The bike is delivered on the spot the first day of the tour and retired at the end of the travel. 

Details about the Hotels are written on the program; due to reason of force majeure, Hotels may be substitute with others of the same (or higher) category.

Minimum 12 or 14 – maximum 24 participants.

250 € needs to be deposited as downpayment at the moment of the enrollment. Once the tour is confirmed, balance needs to be deposited not later than 30 days before the departure.

Customer renouncing may be substitute by another person if the organizer receives written notice. The substitute must satisfy all the conditions necessary to the service fruition. The substitute must reimburse the organizer for all the secretarial allowances, 20 € are to be deposited plus any extra costs related with the substitution.

If the customer withdraws from the contract, penalties are applied. Penalties may be refunded by the withdraw insurance, if taken out.

The Traveller may, at any time, withdraw from the Contract. In this case the following penalties shall apply:
• withdrawal from the reservation up to 30 days before departure: penalty equal to the deposit paid;
• withdrawal from 29 to 15 days before departure: penalty of 50% of the Price;
• withdrawal from 14 to 0 days before departure: penalty of 100% of the Price.
The Traveller who is insured against the risk of cancellation of the trip may be reimbursed by the insurance company in accordance with the insurance contract.

Full information will send via email before the departure, with tour leaders’ name and contacts. Due to logistic or weather problems, there might be some program changes.

Minors can participate in the tours only if accompanied by an adult.